Whether you are a resident living in rural America, have a family member who does, or are seeking to understand innovative ways to improve rapid access to emergent, time-sensitive emergency healthcare services across a large geographic area, this piece may offer some ideas worth exploring.
From Burnout to Breakthrough
How one organization stopped blaming the people and started fixing the system — and what your organization might learn from their journey.
Buying Technology for RHTP Is Easy. Driving RHTP Outcomes Is Not.
Given the tremendous interest in rural healthcare transformation, I feature this piece from my colleague and close collaborator, Christian Milaster. His article has struck a chord with many – from rural healthcare organizations, to private medical practices, behavioral health agencies, and, of course, States seeking a comprehensive, coordinated, non-duplicative approach. I share here so that you too can gain insight, inspiration, or a valued partner.
What if we’re measuring the wrong things?
I thought I’d try a different medium (audio) this edition…
I recently sat down with Dr. Rhiannon Winsor, host of VBCare’s podcast The Exam Room . Our conversation explored a number of topics that I thought you’d be interested in.
When Leadership is a Team Sport
At the recent Quest for Excellence Conference in Baltimore, I was reminded—again and again—that when leadership is pursued as a team sport, rather than as an individual endeavor, truly extraordinary things can happen.
Excellence Advantage Inspirations | Quarterly Summary (Jan – Mar 2026)
Was there an article that you flagged to come back to? Or one that slipped by in your busy first quarter.
Here’s a recap of the recent articles. I have heard from many of you that these were some of your favorites.
Growing Leaders… for the Long Game
Think about the leaders in your organization — at every level, from supervisors to your senior team. Now ask yourself: Are they well-equipped to lead not just today’s work, but the work your organization needs to accomplish three and five years from now?
The 3 Habits of Evidence-Based Leadership
Evidence-based leadership is not about how to lead. It’s about what to give your attention to as you lead, and what you’re leading your organisation to. It’s not about how to communicate or inspire or direct or engage. It’s about how to use all these attributes to lead your organisation to high-performance.
Are You Delivering What Matters Most?
I often invite leaders to think about strategic planning as a funnel, not a fire hose.
It is about making intentional choices—throughout the planning process. Choices about how we will spend our precious time, energy, money, and resources onwhat matters most.
It’s a Long Shot
This piece is written by my colleague Ayça Tümer Arıkan, a fellow member of the global PuMP team. Her recent post on LinkedIn resonated with so many people, and so I was grateful that she granted me permission to share it with you too!