I ask a version of this question early in an executive team development engagement: Are you a team, or are you a group of people who report to the same person?
Why (Great) KPIs Start at the Top
The strategic direction is crafted, the strategic goals are written, and then the task of “finding the KPIs” is handed to strategy and performance practitioners or analysts. Sometimes consultants are brought in. Leaders hand the strategic goals over and say, “You’re the experts — tell us how we should measure these.”
Rural Health Transformation: Ready or Not
From Kathy: This edition is for those of you who work in healthcare, or get healthcare services, in rural America. I’m sharing insights from my close colleague, Christian Milaster, who has written a terrific series of articles on proven telehealth solutions, that go far beyond video visits!
Vision Accomplished: How Will You Know?
You have an ambitious vision. Your board believes in it. Your team is energized by it. But later, when someone asks “How do you know it’s working?,” what’s your honest answer?