Excellence Advantage Inspirations | Quarterly Summary (Jan – March 2022)

Kathy LetendreBlog, EAI Newsletter, Resources

Excellence Advantage Inspirations
Quarterly Summary

I provide these bi-weekly insights as inspiration for you, my clients and colleagues, as you seek to create your distinctive excellence advantage… for your organizations, for your programs, for your effectiveness as a leader.

I am hopeful that as you review the various articles (and video) that you find one or two insights or key questions that prompt a next action to improve a situation in front of you or on the horizon.

Here is a recap of the topics over the past quarter.

If there are topics that you’d like me to cover in the next quarter, please send me a note or let me know when we are talking together over the next couple of weeks.

Manage = Measure
Your measurement system is your hardwired communications system. You can accelerate progress by having your measures clearly tied to your organization’s strategic direction and shared within and across the organization.

Are We There Yet?
Two key parts for our leadership meetings: a review of key performance measures and an (honest) assessment of progress to plans. One without the other and we don’t have a clear picture of our future progress.

Communicating What Matters
Do your staff know where the organization is headed and feel a part of getting there?


In Pursuit of Excellence
What comes to mind for you when you think of organizational transformation? Organizational excellence?…

Leading Change…the Life of a Change Agent
Organizations going from a place where the status quo was tolerated to one where improvement was expected and then celebrated, and eventually to one where excellence and momentous change is pervasive… These have been my greatest joys as a change agent.

From Average to Excellent:
Leading a Transformation

Your measurement system is your hardwired communications system. You can accelerate progress by having your measures clearly tied to your organization’s strategic direction and shared within and across the organization.

Coach K: The Definition of Excellence
“The greatest gift a coach can give a player, a teacher can give a student, and a parent can give to their child is the opportunity to imagine great things.” ~ Coach K (source: Duke Magazine winter 2021)